Full Accidental Damage Cover

You can only add Full accidental damage to a new policy at the time of purchasing. If you have an existing policy, you can only add Full Accidental Damage if you are either moving address or renewing your policy.

To add Full Accidental Damage to your policy, simply call us on 0333 043 2001.

If you’d like to make a change to your home insurance policy – like update your personal details, add or remove a joint policyholder or add extra items to your cover – just give our friendly Customer Service team a call on 0333 043 2001 and they’ll take care of this for you.

If you have a question about an existing home insurance claim, we're here to help Monday to Friday, 8am - 5.30pm. Just give our friendly team a call on 0333 043 2034.

We also offer live chat across our sales pages, within Your Account and on our Help & Support page. Look out for the blue chat web chat icon at the bottom right of the page.

You can use web chat to and discuss any queries you may have with our Customer Services, Sales, Renewals, Claims and Payments & Finance team. You can also make a payment if you’re in arrears, providing we already hold your payment method on your account.

See our opening hours here